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Southeastern Virginia Appraisal Company is committed to protecting the personal information of our clients. Because your use of our services and website and any of its web pages indicates your acceptance of this Privacy Policy, we ask that you please review it carefully. We may change our Privacy Policy at any time by posting revisions to this website. Our Privacy Policy shall be applicable to any person or entity who directly or indirectly, themselves or through an agent or representative, inputs information into or on our website, and is applicable to all information input into or on our website. We respect your privacy when you visit our site. If you want to be an anonymous visitor, you can be. In certain limited circumstances, described below, we may need personal information from you. If you provide this information to us, we will handle it as set forth in the policy.

You can voluntarily disclose personal information to us through www.svacinc.com . If you have questions or comments about our company, and if you would like to receive a response from us, we’ll need your name and address. If you want an electronic response, we only need your e-mail address. When we collect personally identifiable information from you it is because you are voluntarily submitting the information to us because you want us to furnish you with our services or information.


What Personal Information Do We Collect?
It is important that we collect accurate personal information to provide better service to you. We obtain information from your visits to and registration on our website, from orders and requests for our services, physical inspections of property when an appraisal is conducted, and in conversations and other communications with you or your agents or representatives. Specifically, we may obtain information such as your name, address, email address, phone number and other contact information, as well as credit card numbers and expiration dates, from orders and other forms you submit to us, or from other communications with you.
When you visit a website, the operator of the site can obtain certain, limited information about you and your computer. Internet browsers create small text files called "cookies". Cookies store information about the choices you make while visiting a website, and about your computer. However, cookies do not reveal, nor are we able to ascertain, your email address, your name, or any other personal information about you; we can obtain this information only if you give it to us. SVAC does not collect cookies.


How Do We Use Your Information?
We use your personal information to provide the services you or your agent or representative has requested us to perform. We request information from you to process any request from you, including any order, other request for services. Some information is used for billing purposes and to fill your orders. If we have trouble processing an order, contact information may be used to contact you or your agent, such as a bank, other financial institution, or others who represent you or make requests on your behalf.
Southeastern Virginia Appraisal Company may use a third party intermediary to manage credit card payment processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
We use information in ways we determine most appropriate. We do not, however, share e-mail or other addresses with third parties, except in connection with providing the services you request. Also, we will not sell or rent personal identification information to anyone and we will not disclose any collected information to others in ways different from what is disclosed in this statement. We may disclose personal information when required or permitted by applicable law, judicial process or in court proceedings.

What Personal Information Is Shared With Others
We share your personal information with our employees who provide services you request or which are requested on your behalf. We also may share information about current and former clients with governmental agencies or third parties as required or permitted by law. We may share aggregated demographic information with professionals who construct and modify our website, and who assist us in developing our business. Aggregated data is not linked to any personal information that can identify any individual person, and parties using such aggregated data are not allowed to use personally identifiable information except for the purposes of providing these services.

How Do We Protect The Personal Information About You?
We use physical, electronic and procedural safeguards to protect the information we collect about you. We instruct our employees as to the confidential handling of information we collect. Employees who violate these confidentiality requirements may be subject to disciplinary action. The information we maintain about you should be accurate and complete to assist us in providing services to you. If you see information in our reports to you or elsewhere which suggests that our information is incomplete or inaccurate, please phone us at 1-800-778-3988 so that we can update this information.
We encourage you to be aware when you leave our Web Site and to read the privacy statements of each and every site that collects personally identifiable information. Please be aware that we are not responsible for the privacy practices of such other site. This privacy statement applies solely to information collected by this Web Site.

What information do we share about former Clients?
We do not share information about our former clients except in response to subpoenas, discovery requests or for other legal reasons. If your personally identifiable information changes, or if you no longer desire our services, we will endeavor to provide a way to safely store, correct, update or remove that your personal data provided to us. You can begin this process by contacting us in writing by email or fax.

CONTACTING THE WEB SITE
If you have any questions about the Privacy Policy, the practices of this website, or your dealings with this website, you may contact us by email at: svac@svacinc.com

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