Southeastern Virginia Appraisal Company
is committed to protecting the personal information of our
clients. Because your use of our services and website and
any of its web pages indicates your acceptance of this Privacy
Policy, we ask that you please review it carefully. We may
change our Privacy Policy at any time by posting revisions
to this website. Our Privacy Policy shall be applicable to
any person or entity who directly or indirectly, themselves
or through an agent or representative, inputs information
into or on our website, and is applicable to all information
input into or on our website. We respect your privacy when
you visit our site. If you want to be an anonymous visitor,
you can be. In certain limited circumstances, described below,
we may need personal information from you. If you provide
this information to us, we will handle it as set forth in
the policy.
You can voluntarily disclose personal information to us through
www.svacinc.com . If you have questions or comments about
our company, and if you would like to receive a response
from us, we’ll need your name and address. If you want
an electronic response, we only need your e-mail address.
When we collect personally identifiable information from
you it is because you are voluntarily submitting the information
to us because you want us to furnish you with our services
or information.
What Personal Information Do We Collect?
It is important that we collect accurate personal information
to provide better service to you. We obtain information from
your visits to and registration on our website, from orders and
requests for our services, physical inspections of property when
an appraisal is conducted, and in conversations and other communications
with you or your agents or representatives. Specifically, we
may obtain information such as your name, address, email address,
phone number and other contact information, as well as credit
card numbers and expiration dates, from orders and other forms
you submit to us, or from other communications with you.
When you visit a website, the operator of the site can obtain
certain, limited information about you and your computer. Internet
browsers create small text files called "cookies".
Cookies store information about the choices you make while visiting
a website, and about your computer. However, cookies do not reveal,
nor are we able to ascertain, your email address, your name,
or any other personal information about you; we can obtain this
information only if you give it to us. SVAC does not collect
cookies.
How Do We Use Your Information?
We use your personal information to provide the services
you or your agent or representative has requested us to
perform. We request information from you to process any
request from you, including any order, other request for
services. Some information is used for billing purposes
and to fill your orders. If we have trouble processing
an order, contact information may be used to contact you
or your agent, such as a bank, other financial institution,
or others who represent you or make requests on your behalf.
Southeastern Virginia Appraisal Company may use a third
party intermediary to manage credit card payment processing.
This intermediary is solely a link in the distribution
chain, and is not permitted to store, retain, or use the
information provided, except for the sole purpose of credit
card processing.
We use information in ways we determine most appropriate.
We do not, however, share e-mail or other addresses with
third parties, except in connection with providing the
services you request. Also, we will not sell or rent personal
identification information to anyone and we will not disclose
any collected information to others in ways different from
what is disclosed in this statement. We may disclose personal
information when required or permitted by applicable law,
judicial process or in court proceedings.
What Personal Information Is Shared With Others
We share your personal information with our employees who
provide services you request or which are requested on
your behalf. We also may share information about current
and former clients with governmental agencies or third
parties as required or permitted by law. We may share aggregated
demographic information with professionals who construct
and modify our website, and who assist us in developing
our business. Aggregated data is not linked to any personal
information that can identify any individual person, and
parties using such aggregated data are not allowed to use
personally identifiable information except for the purposes
of providing these services.
How Do We Protect The Personal Information About You?
We use physical, electronic and procedural safeguards to
protect the information we collect about you. We instruct
our employees as to the confidential handling of information
we collect. Employees who violate these confidentiality
requirements may be subject to disciplinary action. The
information we maintain about you should be accurate and
complete to assist us in providing services to you. If
you see information in our reports to you or elsewhere
which suggests that our information is incomplete or inaccurate,
please phone us at 1-800-778-3988 so that we can update
this information.
We encourage you to be aware when you leave our Web Site
and to read the privacy statements of each and every site
that collects personally identifiable information. Please
be aware that we are not responsible for the privacy practices
of such other site. This privacy statement applies solely
to information collected by this Web Site.
What information do we share about former Clients?
We do not share information about our former clients except
in response to subpoenas, discovery requests or for other
legal reasons. If your personally identifiable information
changes, or if you no longer desire our services, we will
endeavor to provide a way to safely store, correct, update
or remove that your personal data provided to us. You can
begin this process by contacting us in writing by email
or fax.
CONTACTING THE WEB SITE
If you have any questions about the Privacy Policy, the practices
of this website, or your dealings with this website, you
may contact us by email at:
svac@svacinc.com
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